Open Position: Part-Time Administrative Assistant

Position Currently Available…

Part-Time Administrative Assistant

Latitudes Travel – New Berlin, WI

Introduction

Latitudes Travel, a trusted local travel agency in New Berlin, WI, is looking for a Part-Time Administrative Assistant to join our team. For more than a decade, Latitudes Travel has been helping individuals, families, and groups plan unforgettable vacations and journeys around the world. We pride ourselves on personal service, expert knowledge, and the attention to detail that online booking sites simply can’t match.

We are seeking an energetic and organized individual who can provide administrative support to our travel agents. This position is perfect for someone who loves travel, enjoys working with people, and wants to be part of a team that makes dream trips a reality.

Key Responsibilities

• Answer phone calls, emails, and client inquiries with a warm, professional approach.
• Assist clients with appointment scheduling and follow-up communication.
• Maintain and organize client records, travel itineraries, and booking confirmations.
• Enter data into travel booking systems and update client files.
• Assist with invoicing, receipts, and basic financial recordkeeping.
• Research travel destinations, services, or options as requested by agents.
• Prepare marketing materials, newsletters, or social media posts to support the agency.
• Provide general office support, including filing, scanning, and organizing travel documents.

Qualifications & Skills

• Prior office, administrative, or customer service experience preferred.
• Strong organizational skills and high attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and comfort using online systems.
• Ability to multitask, prioritize, and work independently when needed.
• A customer-first mindset with a friendly and approachable personality.
• Interest in travel and eagerness to learn more about the travel industry (experience in travel or hospitality is a plus).

Position Details

• Job Type: Part-time (flexible schedule, approx. 15–20 hours per week).
• Location: Latitudes Travel office – New Berlin, WI.
• Compensation: Competitive hourly pay, based on experience.
• Reports To: Lead Travel Agent / Agency Owner.

Why Join Latitudes Travel?

At Latitudes Travel, we’re more than a travel agency — we’re a community of explorers, planners, and storytellers. As part of our team, you’ll help clients create memories that last a lifetime while working in a positive, supportive environment. You’ll also gain valuable industry knowledge and have the opportunity to grow with a locally owned business that is passionate about travel and customer service..

Holly Robertson – Owner